We want you to be happy with your purchase. If you’re not satisfied, please read our policy below:
Returns
We do not offer returns on for customer error or change of mind. Please refer to sizing guides before placing orders.
Faulty or defective items can be returned within 14 days of purchase. To be eligible for a return, items must be unused, in original condition, and with proof of purchase.
Return shipping costs are the responsibility of the buyer unless the item is faulty or incorrect.
Refunds
Once we receive and inspect the returned item, we’ll notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method as soon as possible and aiming to be within 7 business days.
Contact Us
For any questions or to initiate a return, please email us at info@adelaiderowingclub.com.au or speak to a committee member.
